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Be Part of Our Success Story

We are looking for a passionate and talented Lead Operations Engineers (m/f/d) to support our local operations team in Dhaka, Bangladesh. Integrated in a young, self-motivated team of Operations Engineers, you will be working to support one of the renown MNOs in Bangladesh.

Responsibilities

  • Delivers proactive and reactive support management, responding to support requests.
  • Prioritizes and schedules incoming faults and requests. Facilitates the resolution of incidents.
  • Ensures all work is carried out and documented in accordance with required standards, methods, and procedures.
  • Works collaboratively with others within the team as well as with the extended team members.
  • Displays sound judgment and make effective timely decisions.
  • Ability to work under pressure and to manage own workload within guidelines.
  • Finds practical and innovative solutions for own area & builds on others ideas
  • Be a part of a dynamic team responsible for implementation of real-time telecom services
  • Participate on creative resolution of challenging tasks in a telecommunication domain
  • Participate on design decisions for the software components of our telecommunication platform
  • Provide technical documentation
  • Be actively involved in the continuous improvement of our software development processes
  • Participate in the analysis and fixing of problems reported by live operations

Profile

  • Bachelor’s or higher degree in IT, CS or related that from a reputed university
  • Linux and Windows
  • RDBMS (Postgres SQL, MySQL, Mongo DB).
  • Knowledge of any scripting language (Bash, Perl, Python, etc.).
  • Good general understanding of Mobile Technology
  • Experience in a customer service environment and good knowledge of ITIL
  • Strong IP skills (routing, switching, load-balancing, firewall technologies)
  • Minimum 5 years of relevant experiences (System Administration HW/Storage) in IT/Telecom Industry

What we offer

  • A dynamic and international working environment
  • Working for one of the most recognized leaders in the MVNO industry, a fast growing and future oriented field of communications
  • Gross monthly salary will be negotiable depending on qualifications, experiences, and education background.

If you think we should definitely get to know you, please send your CV including a letter of motivation and references to the e-mail address below: [email protected]
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